Retail Therapy

Much fuss is being made by high street retailers losing customers
to the internet.

Although I do purchase stuff on-line myself I do appreciate the advantages of buying stuff locally. Its nice to be able to return items that don’t work immediately instead of waiting days for them to be collected and more than once I have ended up paying the return postage myself (always check the small print).

Also, if it’s a gift, it´s nice to take it home and deliver it the same day. Right, so there I was, in Comet the other day doing just that. Buying a portable CD player for my friends sons birthday.

All of their display units have been heavily vandalised and are glued and electrically connected to the shelf. You´ve gotta hand it to them for presentation! Gone are the days when spotty kids in braces asked if they could help. You have got to hunt them down now. I pointed out a mid-priced branded CD player and off he went to fetch it. After 10 minutes he handed it to me in one of those plastic box things - and off he goes. He refused to let me handle it - or more importantly - actually listen to it. All he said was that its good and if it doesn´t work to bring it back……What? I can´t believe that a shop that sells audio equipment wont let you try it or even hold the thing until its paid for.

It’s a good job Comet don’t sell shoes isn’t it…………?

In my opinion retailers with this attitude deserve to lose business to the internet.
How much effort is involved in removing a CD player from its package and putting a disc in to demonstrate its worth?

And no, I didn’t buy it.

SoapBoxTwo has left the building.....without a CD Player

My Two Cents...........by SB1

Again fair points – customer service and care is a biggie for me and I have a mega rant planned – coming to this Blog soon.